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    Call Center Support And Help Desk Support Services

    Call Center Support
    And
    Help Desk Support Services
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    Call Center Support and Help Desk Support Services

    Barrister does understand that customer problems with technology normally extend past the hardware failures of devices.

    In order to address this need, Barrister also offers our helpdesk / Call Center Support services for customer needs.

    These services again are delivered out of our corporate facility, and provide our customers with a variety of support levels for problem resolution.

    Our helpdesk is driven by customer knowledge base, service automation and IVR tools that drive consistent service quality to our customers.

    We recognize that all customers have varying levels of technical expertise, so our helpdesk is organized by levels that are based on service requirements of our customers.

    These levels are described below:

    Level One

    Basic Triage

    Power On

    Password Reset

    Installation Support

    Level Two

    Hardware failure diagnosis

    Software troubleshooting

    Image Support

    Level Three

    Server OS Support

    Networking Support

    Software Configuration

    Request a call back – we are waiting to share all of the great things that Barrister offers!

    One of our Sales representatives will contact you within 1 business day.

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