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Barrister Global Services Network, Inc. is proud to offer an IT Service Agreement. Barrister is a premier provider of multi-vendor information technology services. Barrister provides hardware maintenance and repair services for all brands of IT equipment, including desktop computers, laptops, servers, printers, multi-function print devices, pos equipment, kiosks and other types of computer driven hardware products. The challenge in operating this type of equipment is the unknown cost of repairs caused by failure of the equipment. Our IT Service Agreement is the unique answer to this challenge, providing simple cost effective solutions.
A customer who has a need for a fixed cost solution of all of its brands of IT equipment will find our IT Service Agreement the perfect solution. Barrister will work with the customer to provide pricing for maintenance services based on make, model and serial number of the unit to be covered. Barrister’s pricing is extremely competitive and you will be pleasantly surprised at the low monthly cost involved to provide the IT Service Agreement for product on a maintenance plan.
Barrister also offers IT Service Agreements for these types of IT equipment on a Time and Materials basis. We provide the customer with a contracted labor rate and the most competitive pricing on parts costs. We engage the most reputable parts dealers in the United States to partner with us to provide quality parts that are delivered promptly to meet the service delivery requirement of the customer. Most customer purchase next business day service as it provides prompt service at the most reasonable pricing. For equipment of a critical nature, Barrister can provide 4 hour and 8 hour service as well.
The IT Service Agreement with Barrister affords our customers a simple and convenient single point of contact for all their computer and printer hardware needs. Our commitment to world class service includes a dedicated client relationship specialist who will be responsible for delivering superior resolution to each customer. Real time updates are available through our web services tool, which is a simple, user friendly application whereby the customer can have interactive communication with Barrister, monitor service events and obtain various levels of reporting for their equipment.
Barrister is a service-only company. Without consistent and repeatable service, customers will not continue to depend on us. To insure consistent service that exceeds expectations, Barrister has three main quality control processes, implementation, training, and a performance monitoring matrix.
Whether your need is maintenance contracts for your equipment or if you prefer time and material services, the IT Service Agreement is your solution. Imagine the ease and convenience of having a single provider to contact for all your IT equipment service needs regardless of where it may be located? We take over the repair process for your staff, allowing them to focus on their true responsibilities.
