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| the Barrister Advantage |
Barrister provides a single point, performance-based IT service and support solution for our clients throughout the world. Our Clients and Partners leverage our Multi-Vendor support capabilities to streamline their IT Service and Support requirements.
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| Multi-Vendor IT
Services |
Whatever your client, server, hardware challenge, Barrister Global Services Network delivers the services
you need to ensure your hardware systems are available to conduct business, perform transactions and collaborate
with customers and partners. |
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| Our Technologies |
| Servers and peripherals |
POS terminals |
| Data storage systems |
Flatscreens/monitors |
| Desktop printers |
Scanners |
| Network appliances |
Receipt printers |
| Hubs, switches and routers |
In-store processors |
| Legacy systems |
Kiosks |
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| Our SOLUTIONS |
| We serve customers in commercial and consumer markets through direct and indirect channels and manage over 15,000 certified technicians located throughout North America. We get the right technical skill and the right part to the location at the right time for fast and predictable problem resolution for our customer’s hardware challenges. |
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| Government Services |
| Barrister provides peace of mind to our Government Clients by delivering consistent, efficient and secure support for their IT service needs. |
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Printer Repair Service  |
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Barrister Global Service Network has been a global provider of printer repair service for 35 years. We are responsible for printer repair on many laser printers, copiers, and multi-function printers for our customers across multiple industries. Barrister is authorized to repair in-warranty units for all the major printer manufactures including: Hewlett-Packard, Compaq, Lexmark, Canon, Xerox, Samsung, Panasonic, and other major brands.
Our certified and licensed technicians stay up to date with current imaging technologies in order to fix your products right the first time. Barrister provides high-quality, fast, on-site response in every zip code in the United States and throughout Canada. Barrister's technicians qualified to get the job done. We are experts at repairing a number of printer error codes and hardware malfunctions. Our customers rely on Barrister to provide minimal downtime and reliability. Whether it's troubleshooting or on site repair, we are committed to resolving the printer issue and get it printing properly.
Barrister employees approximately 20 in-house technical support agents who are on hand to assist technicians with printer service repair. Their goal is to provide a one part/one trip fix for the repair in question. We utilize the latest training methods and our in-house technicians participate weekly in on-going training sessions to provide them with hands-on repair scenarios to better acquaint them with the kinds of problems technicians and customers may experience. We also utilize vendor provided help desks to further support our technical team whenever there is a need. Our in-house technicians are monitored on performance and evaluated on trips and parts per fix on the calls where they are involved. This insures that they are motivated to provide the very best off site technical support available.
We proudly serve our customers with total call ownership for printer repairs. Our customer relationship specialists will handle your printer repair issue from start to finish. The CRS will keep you informed with updates whether regarding the technician estimated time of arrival or tracking numbers for your parts. |
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Computer
