the Barrister Advantage

Barrister provides a single point, performance-based IT service and support solution for our clients throughout the world. Our Clients and Partners leverage our Multi-Vendor support capabilities to streamline their IT Service and Support requirements.

The Barrister Advantage
Multi-Vendor IT Services

Whatever your client, server, hardware challenge, Barrister Global Services Network delivers the services you need to ensure your hardware systems are available to conduct business, perform transactions and collaborate with customers and partners.

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Our Technologies
Servers and peripherals POS terminals
Data storage systems Flatscreens/monitors
Desktop printers Scanners
Network appliances Receipt printers
Hubs, switches and routers In-store processors
Legacy systems Kiosks
Our Technologies
We serve customers in commercial and consumer markets through direct and indirect channels and manage over 15,000 certified technicians located throughout North America. We get the right technical skill and the right part to the location at the right time for fast and predictable problem resolution for our customer’s hardware challenges.
Our Solutions
Government Services
Barrister provides peace of mind to our Government Clients by delivering consistent, efficient and secure support for their IT service needs.
Government Services
Barrister Global Services Network provides multi-vendor IT services, delivering superior onsite and remote resolution to IT hardware challenges. We serve customers in commercial, consumer, educational and governmental markets through direct and indirect channels. We manage over 15,000 certified technicians located throughout North America, offering technical support for every postal code in the U.S., Canada and Puerto Rico. We get the right technical skill and the right part to the right location at the right time for fast and predictable problem resolution for our customers' hardware challenges.

We offer customized service level agreements to deliver premium support ensuring that your critical IT hardware is repaired quickly and efficiently, eliminating down-time and lost productivity and improving overall performance.

These competitively priced services offer predictably hardware and software problem resolution and are supported by pre-approved service level agreements.

Maintenance Services for In-Warranty and Out-of-Warranty Equipment
We deliver full service maintenance covering both in-warranty and out-of-warranty multi-vendor equipment. Services include remedial maintenance, replacement parts and technical support. Services are available on-site or through our centralized depot facility, depending on your requirements and manufacturer guidelines.
. Coverage for products of over 200 manufacturers
. Available on a per item or per seat basis
. Provides fast turn-around of high-quality parts and advanced equipment exchange
. On-Site Service
. 4 hour, 8 hour or 16 hour response
. Same, next or second business day resolution
. Depot Repair Service
. Available for a broad range of equipment
. Ship or carry-in service
. 5 day return, 24 hour replacement

Point-of-Sale (POS) Maintenance Services for Retailers
We offer full service maintenance for your multi-vendor POS systems, including terminals, flat screens, monitors, digital signage, scanners, signature capture and verification devices, printers and in-store processors. We cover both in-warranty and out-of-warranty equipment, delivering on-site for your store locations throughout North America.
. On-Site Service
  • . Same and next business day resolution
  • . 8x5 and 7x24
. Depot Repair Service
  • . Ship or carry-in service
  • . 5 day return, 24 hour replacement

To support your store operations, we also provide on-site installation of POS terminals through our Advantage Install POST Pre-Packaged Services and on-site installation and servicing of kiosks through our Advantage Kiosk Services.

Technical Staff
We can provide on-site, dedicated technical staff to augment your internal IT resources as a cost effective alternative. We offer certified technicians and flexible scheduling to meet your exact requirements, including Hardware, Software and Network Engineers. These competitively priced resources are available on full or part-time basis to meet the challenges you face from break-fix repairs, desk side support, network administration and other activities.

Preventive Maintenance
Preventive maintenance services are available on an optional basis and can be priced on a flat fee, per device or per location rate. You have invested a significant amount of capital into your hardware infrastructure - so it only makes sense to protect that investment with regularly scheduled maintenance.