Barrister Global Services Network, Inc.

Contract
Services

Managed
Help Desk Services

Barrister
Advantage Services

Barrister
Web Services Manager

Service
Coverage


Barrister Advantage Services
•	Per Incident Hardware Repair
•	Advantage Install
•	Advantage Install POS
•	Advantage Kiosk
•	Technology Development Projects


Managed Help Desk Services
•	Tier One Help Desk
•	Tiers Two and Three Help Desk
•	Managed Dispatch
•	Optional Help Desk Support for Software


Contract Services
•	Upgraded and Extended Warranty Service Programs
•	Maintenance Services for In-Warranty and Out-of-Warranty Equipment
•	Technical Staff
•	Ad Hoc Services
•	Preventive Maintenance


Barrister Web Services Manager
•	Interactive Reports
•	Trend and Usage Reports
•	Customer Portals and Customized Reports
•	Electronic Entry of Service Requests


Service Coverage
•	Every zip code within the United States
•	Every province within Canada
•	Every major city within Mexico
•	Puerto Rico & Caribbean countries

©2004 Barrister Global Services Network, Inc.
Barrister Global Services Network and Barrister Web Services Manager are service marks, and Barrister is a registered trademark/service mark of Barrister Global Services Network, Inc. Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners.


		Barrister Global Services Network provides multi-vendor IT services, delivering superior resolution to client/server hardware challenges. We serve customers in commercial and consumer markets through direct and indirect channels and manage over 15,000 certified technicians located throughout North America. We get the right technical skill and the right part to the right location at the right time for fast and predictable problem resolution to our customers' hardware challenges.